We believe every step in our approach is strong enough to stand on its own. Some of our clients want us to handle everything, some have specific problems they’d like us to solve. We can work with you in a flexible capacity to get the job done. We start by asking a lot of questions. Questions about the brand, about the processes, about customers. We survey employees at every level of the business, define the problems we’re going to solve, and set business goals.
The best digital products evolve over time, so even after the site is live, we optimize for goal conversions, A/B test various elements, and make improvements based on user behavior. We also recognize ideas for new products and features are inevitable, so we make it easy for clients to grow their platform.